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Effective Date: Jun. 06, 2025

1. Introduction BanaBridge, LLC ("BanaBridge," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our platforms, including our websites, mobile apps, and digital services (collectively, the "Services").

2. Information We Collect We may collect the following categories of information:

• Personal Information: Name, email address, phone number, mailing address, billing information, and other identifiers.

• Account Information: Username, password, and preferences.

• Transactional Data: Purchase history, payment methods, and shipping details.

• Device and Usage Data: IP address, browser type, device type, operating system, access times, and pages viewed.

• Communications: Messages you send to us, including inquiries, feedback, and support requests.

• Location Information: If you enable location services, we may collect geolocation data.

3. How We Use Your Information We use your information to:

• Provide and personalize our Services.

• Process transactions and fulfill orders.

• Send order confirmations, shipping updates, and marketing communications.

• Respond to your inquiries and provide customer support.

• Improve our websites, apps, and user experience.

• Prevent fraud and ensure the security of our platforms.

• Comply with legal obligations.

4. SMS/Text Messaging If you opt in to receive SMS messages from us:

• Message frequency may vary based on your interactions.

• Message and data rates may apply.

• You can opt out at any time by replying "STOP."

• For help, reply "HELP."

5. How We Share Your Information We may share your information with:

• Service Providers: Third-party vendors that help us operate our business.

• Business Partners: With your consent, for joint marketing or promotions.

• Legal Authorities: If required to comply with legal obligations or protect our rights.

• In the Event of a Sale or Merger: Your information may be transferred as part of a business transition.

6. Data Security We implement reasonable physical, technical, and administrative measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Your Choices

• Marketing Communications: You can unsubscribe from promotional emails via the link provided in the message.

• Text Messages: Reply "STOP" to opt out or "HELP" for assistance.

• Cookies and Tracking: You may adjust your browser settings to refuse cookies, but this may affect site functionality.

8. Children's Privacy Our Services are not intended for children under 13. We do not knowingly collect personal data from children.

9. International Users If you access our Services outside the United States, your data may be transferred to, stored, and processed in the U.S. and other countries where our servers are located.

10. Third-Party Links Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

11. Updates to This Privacy Policy We may update this Privacy Policy periodically. Changes will be posted on this page with the new effective date.

12. Contact Us If you have questions about this Privacy Policy, please contact us at:

BanaBridge, LLC
Email: connect@banabridge.com
Website: https://banabridge.com

This Privacy Policy is compliant with general privacy regulations including GDPR, CCPA, and CAN-SPAM to the extent applicable.